Operating in a responsible and sustainable manner is important to our company.

Although at Vital Security Services Ltd we run our business activities in line with the expectations of our diverse stakeholders, we also see corporate responsibility as a discipline that helps us to manage risks and maximize on the opportunities presented to us in a changing global environment. We take our corporate responsibility seriously within our company as an employer, provider, investor and a consumer. We are committed to understanding, monitoring and managing our social, environmental and economic impact to enable us to contribute to society’s wider goal of sustainable development. We aim to demonstrate these responsibilities through our actions and within our corporate policies.

We focus our CSR activities in the following key impact areas:

Workplace our ability to deliver world-class products is dependent on a talented, engaged workforce in all of the countries in which we operate. To this end, we are focused on making Vital Security Services Ltd a place where people feel supported, can develop their skills, and have a clear understanding of our business objectives. We are committed to ensuring that our entire business is conducted according to rigorous professional, ethical and legal standards.

Additionally we:

Operate an equal opportunities policy for all present and potential future employees

Offer our employees clear and fair terms of employment and provide resources to enable their continual development

Maintain a clear and fair employee remuneration policy and maintain forums for employee consultation and business involvement.

Health & Safety

We shall provide, and strive to maintain, a clean, healthy and safe working environment providing a workplace where our employees feel safe is not only a legal obligation, but a fundamental factor in building their engagement with the company. Through management intervention, awareness campaigns and a culture that encourages employees to raise concerns about the workplace safety, we aim to reduce the frequency of accidents.

Our Health & Safety department challenges and develops cooperation between all managers and employees to ensure health and safety management is embedded into management and business processes. This is supported by our Health & Safety Policy.

Marketplace We are in business to deliver value to our customers. All that we do is geared to providing world class services and products and the best possible customer experience. We have a passion for excellence and we take pride in our ability to solve our customers’ problems, focusing on delivering innovative solutions in a timely manner. We aim for true customer satisfaction by understanding our clients’ needs and building partnerships.

Environment We recognize the importance of understanding the impact of our activities on the environment and we are developing an environmental program to demonstrate and benchmark our commitment. The environmental program addresses pollution control of chemicals, energy and water efficiency and waste reduction, all of which are subject to continuous review.

The Program also seeks to reduce the impact of our global carbon footprint and we will achieve this by monitoring carbon emissions and reporting them on an annual basis.

Community

We are committed to making a sustainable positive impact on the communities in which we operate. We aim to make a distinctive contribution to inequality and social development through the establishment of effective partnerships and programs that make best use of the energies and skills of our employees. We support our employees in fundraising for charities and voluntary work, recognizing both the benefit to the community and to the employees themselves. We also regularly choose relevant charities and sponsorships from within the communities we are involved with.Approved by Managing Director Vital Security Services

ENVIRONMENTAL POLICY

The top management of Vital Security Services Ltd are aware of the impact its business operations have on the environment both on a local and global aspect.

Vital Security Services Ltd recognize that in our day to day operations we inevitably impact on the environment in a number of ways both on a local and global aspect and are committed to reduce that impact through continual improvement in our environmental performance. We would implement the policy of re-cycling, reduction in the generation of waste and the promotion of environmental awareness based on the requirements of IS0 14001: 2015. Vital Security Services Ltd is committed to fulfill its legal and other obligation and to the prevention of pollution in context with our organization.

This is achieved through our Management System that meets the requirements of BS EN ISO 14001:2015 including aspects specific to the service industry and also ensures our business processes are carefully monitored, measured and controlled to promote a continual improvement in our environmental performance.

It is therefore our policy to adopt procedures and practices that;

Does not damage our environment.

Does not restrict the enjoyment of the environment by others.

Promote sustainable improvements (where we have an influence) that consider the effects to the environment.

We will minimise the amount of waste to landfill through the adoption of the waste hierarchy: ELIMINATE, REDUCE, REUSE and RECYCLE.

We are committed to continual improvement in our environmental performance, through the implementation of our EMS, and the establishment of measurable environmental objectives and targets. These will be documented, implemented, maintained, monitored and reviewed.

Put controls in place to protect the environment from any significant environmental aspects and impacts arising from our work activities.

Promote a sustainable approach to business, in partnership with our clients and other stakeholders by conserving energy, minimising consumption, preferring low pollution materials, maximising efficiency and implementing the Waste Management Hierarchy.

We will support this policy by implementing the following procedures:

All wastepaper, junk mail, documentation etc. must be returned to the office via your Supervisor for re-cycling in the most appropriate way that does not compromise the integrity of our clients, employees or company.

Arrange for all printer cartridges, toners etc. to be returned to the supplier or designated agent in the envelopes provided for re-cycling. Promote the use of recycling banks for bottles, cans, paper and other waste materials that employees may bring into their place of work.

Ensure any packaging supplied with any equipment is disposed of in methods that support this policy Seek professional advice to adopt further practices that result in generating less paper and less waste.

This policy is promoted throughout our company and communicated to all staff and organizations working for or on our behalf via effective training and leadership.

Employees and other organisations are expected to co-operate and assist in the implementation of this policy, whilst ensuring that their own work, so far as is reasonably practicable, is carried out without risk to themselves, others, or the environment. Vital Security Services Ltd fully accepts its responsibility to protect the environment in all its business activities by adopting best practice industry standards and guidelines.

It is Vital Security Services Ltd’s responsibility to ensure the Management System functions correctly and its effectiveness is maintained through monitoring, control, audit and review.

Approved by Managing Director Vital Security Services.

HEALTH AND SAFETY POLICY STATEMENT

Vital Security Services Ltd Provide security guarding and key holding and intruder alarm response services to residential and business premises while. At Vital Security Services Ltd the top management is committed to provide adequate control of the health and safety risks arising from our work activities under the Health and Safety at Work etc. Act 1974; by consulting with its employees on matters affecting their health and safety at workplace. Vital Security Services Ltd ensures safe handling and use of substances and provides adequate information instruction and supervision for employees.

Vital Security Services Ltd is committed to ensure that all employees are competent to do their tasks, and to give them adequate training. Vital Security Services Ltd as employer understand his responsibility to report certain serious workplace accidents, occupational diseases and specified dangerous occurrences (near misses) under RIDDOR – Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 2013. Vital Security Services Ltd is committed to prevent accidents and cases of work-related ill health to maintain safe and healthy working conditions;

Therefore, we provide, so far is reasonably practicable.

• A safe system of work.
• Safe plant and equipment.
• Safe means of handling and transporting articles, substances and people
• Adequate training, instruction, information and supervision
• A safe place of work with safe access and egress.
• A safe and healthy environment.
• Adequate welfare facilities.

Management at Vital Security Services Ltd is committed to ensure, so far as is reasonably practicable, that the way we carry out our security operations does not affect the Health and Safety of persons who are not our employees, for example visitor and contractors.

It is also recognized that where we produce articles and substances for use at work or we erect or install any plant or equipment, we have a duty to ensure the Health and Safety or those who use them and make available all the required information for their Health and Safety.

Approved by Managing Director Vital Security Services .

Quality Policy

Vital Security Services Ltd provides security services to construction, healthcare, retail, residential and leisure sectors. The Company provides the highest levels of customer service and respects the customer’s right to be involved in the improvement of his contract with the Company. The Company seeks to improve its market share of the industry by diligent pursuit of quality control and human resources development programs.

Provide trained, disciplined and professional work force motivated to offer quality of service to our customers. Vital Security Services Ltd is assessed by an accredited assessment body, to BS.EN.ISO 9001: 2015 and BS 7499 together with other relevant BS codes of practice.

The Company also ensure that its workforce is screened to BS 7858 We are committed to quality management in all aspects of the business. The purpose of this manual is to present the organizations Quality Management system to all personnel, giving the guidance essential for the effective application of Quality Control. The contents serve as a basic reference to policies, processes, and procedures, together with work instructions (where necessary) outlining the activities and responsibilities, which a person holding a company appointment is expected to undertake as a normal part of his/her duties.

The Managing Director shall determine the criteria and methods to ensure that both the operation and control of the processes are effective. It is the responsibility of the Managing Director to ensure the availability of resources and information necessary to support the operation and monitoring of the processes. Vital Security Services Ltd Quality policy is a framework for its management system quality objective. The organization shall monitor measure and analyze the processes, ensuring that actions are implemented to achieve planned results and to continually improve their effectiveness.

Our organizational goals are to ensure that the changes required within our documented management system to meet the requirements of BS EN ISO 9001:2015, written to all Standards, Codes of Practice and Schedules as required by ACOPS and regs, which are performed in a managed methodical way to ensure that the system is fully understood and implemented throughout the company. Vital Security Services Ltd will make this Policy available to all stakeholders, shareholders, staff and general public on request.